Privacy Policy

We collect information you provide directly, information generated through your use of Kodo, and limited information from third-party services you connect.

• Account details such as email address, name, and company.
• Onboarding and workspace details like role, team size, and selected use cases.
• Agent configuration and interaction history needed to deliver the service.
• Integration metadata (for example, connected provider and channel identifiers).
• Billing records and subscription status (payment data is processed by Stripe).
• Technical and diagnostic data such as timestamps, request logs, and error events.

We use information to operate, secure, and improve Kodo, including to:

• Create and manage user accounts and workspaces.
• Provision and run agents and connected integrations.
• Process subscriptions, credit purchases, and invoices.
• Provide support and respond to requests.
• Detect misuse, prevent fraud, and enforce platform policies.
• Analyze service performance and improve product features.

We do not sell personal information. We may share information with:

• Infrastructure and database providers used to host and run the service.
• Payment processors (such as Stripe) to handle billing operations.
• AI model and platform providers needed to deliver assistant functionality.
• Messaging platforms you explicitly connect (for example Slack or Telegram).
• Authorities when required by law, legal process, or to protect rights and safety.

We retain data for as long as needed to provide the service, meet legal requirements, resolve disputes, and enforce agreements. If you close your account, we will delete or de-identify data within a commercially reasonable timeframe, except where retention is required by law.

We use administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We use essential cookies and similar technologies to authenticate users, maintain sessions, and secure the service. For details, see our Cookie Policy.

Depending on your location, you may have rights to access, correct, delete, or export certain personal information, and to object to or restrict specific processing. To submit a request, contact us at contact@kodoagent.com.

Kodo may process information in jurisdictions other than your own. When applicable, we use appropriate safeguards for cross-border transfers.

We may update this policy periodically. Material changes will be posted on this page with an updated effective date.

Red Impact LLC (doing business as Kodo)

30 N Gould St Ste R, Sheridan, Wyoming, 82801

Email: contact@kodoagent.com